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Returning to the workplace after the crisis: a guide to the office trend shifts

The quarantine lockdown has affected every company in one way or another. Many people say, ‘the new normal’ will emerge after the restrictions are taken off. Besides, there are many other challenges that companies are going through …
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The State of Customer Support in Spring of 2020

With the world changing so rapidly in the last months, companies have had to adapt quickly to customer service changing as well. Depending on the type of business, this might have been an increase, a decrease or a change in the type of support…

7 Steps to check your Salesforce Security

Because of the current Covid-19 crisis, many companies have shifted to remote working. Even as the restrictions will be lifted in the future, many businesses might adapt a work from home policy more widely. Although this can be seen as a positive…
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Good morning from Cloudideas!

“Good morning!” “Morgen!”  “Moin!”....  This is how every day starts on Slack at Cloudideas. Everyone sends their greetings to the main channel every morning. It seems simple, but this tradition has been alive…