A small collection of feedback
Discover what our customers are saying about Cloudideas:
"Originally I was against Salesforce because I thought that it would take too much effort to change from our existing system to another. But then the sales manager convinced me to keep trying with Salesforce. Today I have to say that the success of Bewotec in recent years was in large part due to the fact that we switched to Salesforce.”
"The Cloudideas team did an outstanding job in implementing Salesforce and training our employees. We are now able to carry out our sales and accounting completely through Salesforce."
"With Cloudideas we found a partner who takes care of our individual Salesforce developing needs and provides us with suitable solutions."
"With the Salesforce solution of Cloudideas, we are able to map complex processes in a more simplified way. Our collaboration with Cloudideas was pleasant, professional and flexible."
"We were looking for a software that works well with all the major software we have in our stack like MS Outlook and MS Word. Since Salesforce is a global standard, it met our requirements and we also figured we would get many other advantages in the short-, mid-, and long-term. We knew that Salesforce is one of the biggest players so we knew our data would be safe."
"We have a lot of experience of working with other software providers, so when we meet a good partner, we know if they are good straight away. We chose Cloudideas because they understood what our needs were from the first meeting."
"Thanks to Salesforce we are able to keep track of all the communication with the customer on multiple channels. This has made our communication and customer service much more personalised."
"I have been working with Salesforce for 1 ½ years and I am still totally excited about it!
Thanks to the intuitive design of Salesforce, I can create individual reports that support me in my sales job."
"Thanks to the help of Cloudideas, we integrated Salesforce perfectly into our work processes. Cloudideas helped us to optimise Service Cloud, which was already in use as well as implement Community Cloud. They listened to our requirements and built our current Knowledge portal for our customers and partners which is tailored exactly to our needs. We are happy to have such an agile and reliable partner on our side who can help us with all questions about Salesforce."
"In the Bewotec Academy customers can now automatically get their access data from us. Without Cloudideas we would have still been in the stone age and would have to send individual emails to all customers. They have been such a big help to us."
"The Cloudideas Health Check helped us to increase the efficiency in our resource planning. Previously our Salesforce was not set-up properly so we would not be able to for example see which food trucks were booked and which ones were available. But thanks to Cloudideas’ customer-oriented & comprehensive workshops, the team succeeded in restructuring our Salesforce to fit our processes. In addition, we were able to benefit from the extensive Salesforce know-how of the Cloudideas consultants."
"Salesforce empowers us on a technological level to live up to our values because we don't need to use time on manual admin work anymore. This allows us to fully concentrate on our goal of providing free access to higher education to everyone.”
“The Cloudideas team supported us with not only the taken-for-granted part—which is the Salesforce support—but they were also willing to increase their knowledge and extend their support in other areas. Being able to count on such reliable and flexible partner during the monetisation project—was a major value addition.”
"We have worked successfully with Cloudides since 2014. Reza and his team help us with individual projects (such as in mapping an automated quotation process) as well as with support. I particularly appreciate the flexibility in the implementation of our requirements and the trusting & cooperative partnership that has been built up over the years."